Frequently Asked Questions

What are your class pack expiration dates?

  • 5-Class Packs: Expire 2 months after your first class.

  • 10-Class Packs: Expire 3 months after your first class.

  • 20-Class Packs: Expire 6 months after your first class.

Pro Tip: Your class pack starts ticking when you attend your first class, so no pressure—activate when you're ready!

Whats your Cancellation policy?

Life happens—we get it! Here's how our cancellation policy works:

  • 24-Hour Notice: Cancel your class at least 24 hours before the scheduled start time to retain your class credit.

  • Rescheduling: Need to move your booking? You can reschedule up to 12 hours before your class for a $30 reservation change fee.

  • No-Show Fee: Missed your class with no heads-up? A $30 no-show fee applies.

  • Refunds: We're a no-cash-refund studio. All reimbursements are issued as class credits/money credits so you can hop back into the studio when you're ready!

Do you have a lateness policy?

We recommend arriving 5 minutes early to settle in and get ready to move. While we don't have a strict late policy, please note that arriving after your session starts may mean your class will be shortened to respect the next client’s time.

What do I need to bring?

  • Grippy Socks: Safety first! These are required for all reformer workouts. Bring your own or snag a pair in-studio.

  • Hydration: Water is available for purchase if you forget yours.

  • Towels & Equipment: We’ve got you covered! Towels, mats, props, and weights are all provided—just show up and shine.

  • Freshen Up: While we don’t currently have showers, our bathrooms are fully stocked with everything you need to freshen up before or after your session.

Need anything else? Don’t hesitate to ask—we’re here to make your Pilates journey seamless and fun! 💪✨